20 TOP Office Procedures Multiple Choice Questions and Answers

List of top 20 most frequently asked Office Procedures multiple choice questions and answers pdf download free

Office Procedures Multiple Choice Questions and Answers List

  1. A set of rules governing the behavior of all members of an organization is called a/an:
  2. Which of the following office support functions is not a typical function?
  3. In an organization where line managers use staff specialists to assist them, the organization structure is called a:
  4. A graphic illustration of the formal structure of an organization is called a/an:
  5. Which of the following tasks are typical of the virtual office?
  6. A mission statement presents the goals, strategies, and business direction for a company.
  7. Interpersonal office functions require judgment, analytical (decision-making), and people skills, such as coordinating a team project.
  8. Organizational structure de-emphasizes people-to-people relationships and stresses the flow of information.
  9. In line organization, authority flows vertically and horizontally within the organization.
  10. The United States Free Trade Agreement allows companies to move plants and offices to Canada and Mexico, resulting in goods flowing freely across U. S. borders.
  11. Which of the following is not considered to be building human relations in the office?
  12. Projecting a pleasant personality is easy when things go right. To be successful in business, you must be able to do which of the following?
  13. To be a team player, management expects you to be a productive worker whose efforts contribute to the goals and objectives of the organization. You should:
  14. Which of the following statements does not violate the rule to keep confidential information confidential?
  15. Which of the following personal qualities is considered one of the most, if not the most important trait an office professional can possess?
  16. Five basic workplace skills are: Locate and manage resources; manage information; understand how social, organizational and technological systems work and operate; work with a variety of technologies; and be able to work with others.
  17. A person who is self-confident relies on the correctness of his or her own judgment and competence in spite of the discouragement and influence of others.
  18. It is more important for an office professional to be loyal than to possess integrity.
  19. Diversity refers to the variety of experiences and perspectives that arise from differences in race, culture, religion, mental or physical abilities, heritage, age, gender, sexual orientation, and other characteristics.
  20. Companies are aware of the effects stress has on employees and often establish wellness programs for the prevention of illness.
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