Category Archives: BPO Questions

PECS Data, a Mauritian based company is involved in transcription services for a US institution and recruiting local transcription agents. PECS Data is therefore | BPO Mcqs

A. A captive center B. A Transcription BPO Vendor C. An Offshore Outsourcing Center D. All of the above Ans: C

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A BPO company specializing in image processing may provide the following services | BPO Mcqs

A. Image Scanning B. Image Conversion C. Archiving D. All of the above Ans: D

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BPO companies involved in transcription normally | BPO Mcqs

A. Capture data and translate it into text B. Listen to a conversation on-line and translate it into text C. Transforming an audio file into text D. Translate from one language into a different language Ans: C

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A TRUE statement between Low End and High End BPO is | BPO Mcqs

A. Both Low End and High End BPO are mainly Call Centers B. Low End BPOs offer relatively much higher salary than High End BPO C. High End BPO have more ruled based processes than Low End BPO and therefore … Continue reading

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Which of the following statement best describes Mauritius as a cost effective destination: | BPO Mcqs

A. Mauritius has a large pool of global BPO talents working at a relatively low salary B. The cost of telecommunication in Mauritius is much lower than in India C. The cost of a specific BPO worker is 8 times … Continue reading

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What do you think is the most important justification for a company to consider offshore decision? | BPO Mcqs

A. Overall cost reduction B. Productivity improvement C. Efficiency/Effectiveness D. All of the above Ans: D

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In terms of cost characteristics, re-arrange the following outsourcing location decision from low cost to high cost. | BPO Mcqs

(a) Nearshore, (b) Onshore, (c) Offshore A. a, b, c B. b, a, c C. c, a, b D. b, c, a Ans: C

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The Mercantile Bank in the United States has contracted out its IT services to a company called “Mercantile Technology Inc” in Philippines and owned by Mercantile Bank USA. “Mercantile Technology Inc” could be categorized as: | BPO Mcqs

A. Offshore Outsourcing B. Captive Center C. Bank Technology Center D. All of the above Ans: B

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What is the number of companies operating in the BPO/ITES Sector in Mauritius? | BPO Mcqs

A. 350 B. 250 C. 150 D. 330 Ans: D

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Mauritius is positioning itself as a challenging BPO destination due to the following factors: | BPO Mcqs

A. Reliable Infrastructure B. Workforce easily scalable C. Relatively cheap l+0abour D. Strategic location Ans: A,C,D

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