Category Archives: Front Office Assistant Questions

A patient wants to know what available appointment times Dr. Suess has for next Wednesday, what would be the best way to view these time slots while maintaining the ability to schedule multiple appointments at once? | Front Office Assistant Mcqs

A. from the resource scheduling screen, click on the ‘calender with a magnifying glass’ icon to schedule multiple appointments B. from the resource scheduling screen, click on the ‘plain calender’ icon to schedule multiple appointments C. from the resource scheduling … Continue reading

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Messages in eClinicalWorks can be accessed two ways | Front Office Assistant Mcqs

A. from the toolbar under ‘Notes’ or from the right chart panel under ‘CDSS’ B. any of the green ‘olives’ C. on the ‘Navigation’ panel under the ‘Messages’ band on the left column or by clicking on the ‘M’ jellybean … Continue reading

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Provides access to the patient’s past and present test results, immunizations, referrals, allergies, alerts, and notes | Front Office Assistant Mcqs

A. Patient Information B. Patient Lookup C. Chart Panel Ans: C

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Displays a quick reference of the patients Progress Notes window, giving the provider easy access to the patients history and other information, such as current medications, allergies, alerts and immunizations | Front Office Assistant Mcqs

A. Chart Panel B. Hub Buttons C. Toolbar Ans: A

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Provides quick, single point access to all information (clinical and account) related to the patient | Front Office Assistant Mcqs

A. patient Hub B. patient Info C. patient Lookup Ans: A

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Certain details regarding the patient must be captured using the structured data fields, which are important for generating the required reports can be found where? | Front Office Assistant Mcqs

A. patient information->options->structured tab B. patient information->alert->structured tab C. patient information->additional info->structured tab Ans: C

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Date of birth, gender race ethnicity, language, and insurance type are required as a part of | Front Office Assistant Mcqs

A. HIPPA regulations B. meaningful use of EMR C. health care reform act Ans: A

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A “Guarantor” is someone who | Front Office Assistant Mcqs

A. is financially responsible for a patient but is not a current patient B. is always a biological relative of the patient C. is currently with the patient Ans: A

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In the patient information screen, you will find the patients pharmacy information by clicking on what button? | Front Office Assistant Mcqs

A. Alert B. Misc Info C. Additional Info Ans: C

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While in the patient demographics screen the box titled “PCP” stands for | Front Office Assistant Mcqs

A. 1-(1-phenylcyclohexyl)piperidine B. preferred care provider C. primary care provider Ans: C

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